Please educate your staff better. She was extremely unprofessional and interacted with us like she had better things to do.
Large, clean rooms. Spacious bathrooms. Friendly staff. Fast check in. WiFi mediocre. Breakfast mediocre. No views. Entrance to Parking lot is VERY steep. Close to highway. Plenty of delivery options.
Wonderful rooms, breakfast was great,staff was friendly
The layout of the two bedroom suite was strange, but the room was quiet and comfortable. The breakfast was better than your typical budget motel, but all the hot food was reheated rather than made on site. All in all worth the money and will probably stay there again.
Had an immediate bad impression when the staff argued with me about not being able to bring my daughter's service dog in the hotel. I explained our situation, showed his registration ID and assured her that he wears a vest identifying him, etc. She repeatedly told me that "pets aren't allowed". I continued to explain that he is not a pet, it is against the Americans with Disabilities Act to turn us away, and it even says on Comfort Inn's website that Service Animals are allowed. I finally asked to speak with her supervisor and was told she was the only one working. I requested that she please call. She walked away, I heard her supervisor say that "yes, we do allow service animals" and she responded very annoyed "Oh, we do?"... She walked back out and then informed me that her supervisor was going to "make an exception" just this one time.....
The Comfort Suites in Jefferson City, MO was very clean and the staff friendly and helpful. This was a very quiet facility as well. I stayed 2 nights from Sunday evening until Tuesday. The only things I would suggest are better lighting in the bathroom and perhaps an exhaust fan. I take very hot showers and it is a pain to have the entire bathroom fill with steam. A very minor thing. I would recommend this facility.
The rest of the hotel was fine. Room was clean, pool was fun for the kids, and breakfast was good. Would have given it 5 stars if it wasn't for the rude staff.
Comfort Suites Jefferson City is a US Lodging based in Jefferson City, Missouri. Comfort Suites Jefferson City is located at 4804 Country Club Dr, Jefferson City, MO 65109, USA.
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